This is both Roamios trying to access TiVo for a service connection and the VCM connection. Service Electric Plugs In TiVo | Multichannel Service Electric Cablevision Picks Tivo's Hybrid Set-Top Platform | Light Reading My cable company, Service Electric Cablevision, just made a deal to offer TiVo on the 13th of February and the Allentown Service Electric just rolled out TiVo's in their divisions in the late fall of last year. I can also use the Amazon Prime and Vudu apps. My Roamios can see each other over my network and I can even watch shows from the other one. No internet access to TiVo from any device whatsoever. I no have no logos in my guide, no search feature, no what to watch now, no new guide data, no tiles of what is on, no access to TiVo Online as I can not log in, and no access to my account on. I did PM Ted but I have heard nothing from him. So right now Joe Kustra and I have no connection to TiVo at all except by calling customer service. So now they are sending me back to my cable division in order to work this out.Īlso just had a report from a SECV customer in Birdsboro that he can not reach through our ISP but can reach it through his cell service over AT&T.com. I just got off the phone with technical support at the ISP and they booted me back to customer service which now is telling me that the Allentown Service Electric who now uses TiVo is having issues with their TiVo's connecting to the service. I then went to my neighbors house and tried to access from her one PC and apple laptop and both failed so this proves that this is just not an issue with my equipment in my home. Of course calling TiVo just resulted in restarting the TiVo and then suggested I have to contact my ISP or I have issues with my network. She left a message with a supervisor to contact me and suggested I contact TiVo. My TiVos are reporting C133 errors and I believe C113 errors when I test the network connection.Īfter this I then contacted my cable company since they have a TiVo 6 tuner Bolt at their office and the CSR said she can reach at her workstation but had no idea how to work the TiVo. I then reset my cable modem and router to factory defaults and brought all my gear back online one by one and still no luck with my Roamios or PCs reaching TiVo. I did a direct connection to my modem with one PC and even with a cleared browser I could not connect to. I then checked my two Roamios and the last successful connection was at 2:31AM this morning and I could not reach with my two Win10 PCs using either IE11 or Edge browsers. He also could not reach with any of his PCs. This started this morning when Joe Kustra's TiVo's service connection were failing.
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